FAQs

General Questions

At this moment we do not have. We will be surely providing this in future however for now we are focused on custom digitizing But we do have some designs for free download.

 An embroidery tape/disk contains all the instructions, which tell the embroidery machine what to stitch on your garment.

We do not charge for edits until and unless it needs redigitizing however there is a very small fee 

#Phone:

8928142933

8318542378

#E-mail :

info@rendigitizing.com 

rendigitizing@gmail.com

You can easily order quotes from the user panel of our website after login, and quote is made free for all 

We use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your credit card information into a highly indecipherable code, which is processed immediately. A warning window may pop up to notify you that you are entering this "safe" area.

The most important ones are 1.Design name

2.Size in width or height (cm. or inch or mm ) you may inform us only one side as the other side obviously will go proportionate

3.Fabric to embroiderer

4. When do you need the digitized design to be sent back.Whether it is rush or not

Yes,We provide an order form through which user can mention his/her requirements and get the image digitized, the order form can be accessed on our website after login

We accept safe and secure payments through paypal, however bank transfers are also available 

We will do our best to return all quality edits within 4 hours. However, it should be understood we cannot guarantee this because a great deal depends on what is required of the edit and the amount of time required to resample. Edits where you are making changes to the original order may require next day delivery and must be reviewed on a case by case basis.

Yes, we provide first design free for new customers and you can send us artwork along with required info such as: size, no. of colors, type of Fabrics and placement.

We try to have all files back to our customers in 6-36 hours. We do offer a rush service at no additional charge but we ask that you only rush jobs when it is absolutely necessary so we can keep this service to our customers "at no additional charge".

You may send your pictures in any format such as .jpg, .tif, .gif, .bmp, .pcx, .cpt, ect. But the preferable one is .jpg.